OTEC Service

We speak the language of our customers

Your satisfaction is of very important to us. This is why OTEC offers individually tailored services in addition to our regular range of products and services.

MyOTEC - The customer portal

Information about your machines, spare parts, media and safety data sheets.more

customized Service

On duty for you 24 hours a day – flexible and reliablemore


As an OTEC customer, you have access to our help desk to view the status of your returned goods, FAQ, support and service requests.more

process development

Individual advice and processing of your sample in our own research labmore